We are looking for a dynamic person to coordinate the day-to-day responsibilities of our growing wine retail business via ecommerce. They must have proven experience in working with a wine club or wine retail and a clear understanding of customer service and ideally present strong wine knowledge. This position will assist in developing and implementing the website merchandise and strategy for increasing and sustaining customers. In addition, this position will be a key part of wine order fulfillment and website marketing.

General Accountabilities:
•Primary contact for e commerce inquiries
•Responsible for the daily administrative, technical responsibilities of the wine e commerce site, merchant credit, vertical marketing
•Coordinate Ecommerce wine order fulfillment and shipping (must be able to lift, push 50 pounds)

Knowledge, Experience, Skills:
•High school degree or equivalent GRE
•Two years experience working wine retail and administration
•Proven experience in quality customer service
•The ability to work independently as well and as part of a team
•Experience in maintaining customer databases, web design
experience a plus
•Proficiency with basic computer software and functions: Microsoft Word and Excel, constant contact (touch) and web management software experience
•Excellent written and verbal communications skills

Compensation package dependent upon experience. No phone calls. Please email cover letter, resume and salary requirements to mattjon@sbcglobal.com. Schedule is flexible and does require some weekends.

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